Dispatcher
Job Description
Description
About IES
Position at Industrial Electric Commercial Parts and Service
Dispatcher
Please note: This is a full-time, in person position located at our San Diego office -
6837 Nancy Ridge Dr., Suite B.
San Diego, CA 92121
Hours are Mon-Fri 7:30AM-4PM
Pay: $22.00-$32.00 Full Time
Overview
Industrial Electric is looking for a Service Coordinator - Dispatcher to join our team in San Diego, CA.
Essential Responsibilities
- Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.
- Demonstrate the ability to dispatch calls in an organized customer centered approach.
- Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.
- Maintain up-to-date records of parts and job status on dispatch boards.
- Follows all company credit procedures for billing and COD calls.
- Follows all manufacturer authorization procedures prior to work being done
- To successfully perform this job, and individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business.
Qualifications
- 1-2 years of customer service experience in a related field
- Knowledge of dispatch systems or logistics
- Demonstrates the ability to work as a team
- Outstanding organizational and multitasking skills
- Fast data entry
- Experience working with Microsoft Office programs
- Strong active listening and communication skills
- Completion of a satisfactory background check and drug screen is required.
- Must be at least 18 years of age.
Benefits of Joining Our Team
- Medical, dental, and vision insurance coverage
- Optional short term disability coverage
- Company paid, long-term disability and life insurance coverage.
- Paid time off for vacations and holidays
- 401(k) Retirement plan with company match
- Competitive starting hourly rate
About IES
IES is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out. Our vision is to be the most reliable source of service management solutions for the foodservice industry. Let us know if you want to be part of our team! To learn more, please visit us at: https://www.ieserve.com/
IES welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
IES is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
IES is a division of Unlimited Service Group "All Unique All United."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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