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Crew Leader I

Job Description

Posting Number

PG194398SP

Internal Recruitment

Yes

Working Title

Crew Leader I

Anticipated Hiring Range

$38,500 - $40,585

Work Schedule

4:00 a.m. - 12:30 p.m., Monday - Friday

Job Location

Raleigh, NC

Department

Environmental Services - Housekeeping

About the Department

The North Carolina State University Facilities Division ensures that the campus’s physical environment supports the university’s mission 24 hours a day, 365 days a year. Our diverse team of approximately 900 dedicated professionals plans for current and future needs, builds high-impact facilities, and maintains the campus. Join one of the largest and best employers in the state and help shape the future of our campus community!

As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being.

What we offer:

Essential Job Duties

Join our dynamic Environmental Services team as a Crew Leader I, where you’ll lead essential projects, such as power washing entrances, window washing, waxing floors, and more. This role offers an exciting opportunity to guide a dedicated team, ensuring the cleanliness and functionality of campus spaces. You will be responsible for coordinating daily operations, resolving maintenance issues, and delivering excellent customer service.

Key responsibilities and duties include but are not limited:
  • Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers
  • Inspect and verify maintenance discrepancies and ensure timely resolution
  • Provide support to other zones as needed, filling in for vacant positions or absenteeism
  • Collect and submit timesheets within established timelines
  • Perform critical duties during adverse weather or emergencies as assigned
  • Complete accident reports within 24 hours of an incident
  • Assist with equipment inventory and maintain monthly inventory of storage closet supplies
  • Submit supply orders for manager approval to ensure adequate stock levels
  • Train new employees, ensuring they understand tasks and safety protocols
  • Transport employees to various locations for assignments
  • Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
  • Address and resolve customer requests via radio communications, work orders, and direct interactions

Please note that this posting is for current permanent NC State University employees only. 

Other Responsibilities

  • This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule
  • This position may assist with snow and ice removal under the direction of a supervisor

Minimum Experience/Education

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
Special certification may be required for some of these positions.

Other Required Qualifications

  • Must be able to lift a minimum of 60 pounds continuously and 90 pounds occasionally
  • Must be able to use standard housekeeping equipment such as auto-scrubbers, burnishers, and power washers in addition to performing minor repairs on these and other small equipment
  • Must be able to communicate effectively with supervisor and the general public. Must be able to follow instructions and other communications regarding assignments and other matters

Preferred Qualifications

  • Experience performing housekeeping duties in a university or commercial environment
  • Preferred training includes MarketPlace (Supply Ordering/Req. Mgmt.), inventory management & control, budgeting, Wolf Report, timesheet management, SOP development, data security, phone etiquette, and intermediate proficiency in MS Excel/Google Sheets, MS Word/Google Docs, and MS PowerPoint/Google Slides

Required License or Certification

  • Valid driver’s license required
  • Must be able to obtain a valid NC driver’s license within 60 days of hire and it must be maintained

Valid NC Driver's License required

Yes

Commercial Driver's License Required?

No

Job Open Date

12/20/2024

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

01/07/2025

Notice to Applicants

Please include all relevant employment history on your application. Any employment history you mention in the supplemental questions or resume, MUST be listed in your employment history on your application.

Special Instructions

Please note that this posting is for current permanent NC State University employees only. 

Position Number

00040286

Position Type

SHRA

Position Classification Band Title

Building Environmental Services Technician

Position Classification Band Level

Advanced

Position Classification Salary Range

$ 33,540 - $ 47,847

Salary Grade Equivalency

GN04

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.00

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Time Limited Position

No

Department Id

445080 - Environmental Services

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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