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Disability and Accessibility Resources -Accommodation Coordinator

Hope College

Job Description

Position is responsible for supporting the needs of Disability and Accessibility Resources (DAR). This is a 9-10 month position with varied hours. The bulk of hours will be completed during the academic year, August 15 to May 15.

Responsibilities include:
  • Administrative Functions:
    • Assists with academic services that may include test proctoring, note-taking services, CART/CPRINT, captioning, etc.
    • Keeps individual records of all student communication, decisions and actions taken, as needed
    • Creates forms and procedures for systematic documentation, administrative ease and record-keeping
  • Direct Service to Students:
    • Works with students with physical, psychological, psychiatric, sensory, intellectual and learning disabilities
    • Assist with test proctoring for students with disabilities
      • Receive, proctor, and return exams when completed;
      • Manage the daily test schedule using Google calendar and/or other technology;
      • Communicate with faculty and staff regarding testing as needed.
    • Assists with digital accessibility and assistive technology needs.
      • Complete digital accessibility projects as assigned by the Assistive Technology Specialist;
      • Trains students on assistive technology and identifies additional resources to assist students as needed;
    • Follow up with students to evaluate the appropriateness of the academic services and/or assistive technology accommodations that were provided.
    • Connect students to resources on- and off-campus to encourage success in the college environment
  • Collaboration with On and Off Campus Partners:
    • Collaborates and consults with faculty, staff, and campus partners regarding student welfare;
  • Training and Support:
    • Facilitates communication between students and faculty on particular academic accommodations approved for students with disabilities;
    • Willing to learn, work with, and recommend appropriate assistive technology and additional resources to assist students.
  • Additional Functions:
    • Respects and maintains confidentiality, parameters of operation, professional protocols and individual privacy
    • Provides a high level of service and responsiveness to students and faculty/staff
    • Performs other duties as assigned by the supervisor

Qualifications

Minimum qualifications:
  • Excellent written and verbal communication skills.
  • The ability to handle confidential and sensitive situations with diplomacy and sound judgment.
  • Ability to work cooperatively with a variety of departments on campus.
  • Strong organizational and analytical skills.
  • Strong interpersonal communications skills and the ability to work cross campus.
  • Ability to navigate and learn new software, applications, and technology essential to office operations
  • A bachelors degree in Rehabilitation Counseling, Education, Counseling, Social Services, or a related field is preferred but other degrees will be considered.
  • Three years of work experience serving individuals with disabilities
  • Supportive of the Hope College mission statement
Preferred qualifications:
  • Thorough knowledge of all broad categories of disabilities (learning, mobility, sensory, medical, psychiatric)
  • A minimum of one to three years experience working in disability services in Higher Education or other educational environment
  • Experience with G Suite for Education

Physical Demands

This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.

Pre-employment Screenings

All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.

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