College: Louisiana Delta Community College

Department: Information Technology

Sub department: Information Technology

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities:

• Configure and maintain our server environment.
• Oversee server activities, troubleshoot issues and audit security systems.
• Upgrade hardware and software to improve systems performance and security.
• Test and evaluate updates and customizations.
• Keep backups and disaster recovery strategies updated and protected.
• Monitor Microsoft Defender and Crowdstrike.
• Manage SCCM and Intune environments.
• Assist the help desk with troubleshooting to identify root cause and provide technical support when needed.
• Travel to other sites required
• All other duties as assigned

Required Education:

Bachelor's degree from an accredited college or university.
Knowledge and experience with VMware vSphere, Microsoft Windows Server, Microsoft Active Directory, Microsoft Defender, Microsoft SharePoint, Microsoft Teams, Microsoft Azure, Microsoft Intune, SCCM and Crowstrike Falcon.
Excellent problem-solving skills and the ability to work well under pressure.
Effective communication and interpersonal skills to collaborate with team members.
Strong documentation skills for configuration, changes, and troubleshooting processes.
Able to work on evenings and weekends as required.

Benefits: As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.